Gift Flick

Introducing digital gifting

With gift flick® your loved one can open their gift virtually, while the real one is on its way.

How it works

Five simple steps to digital gifting:

  • Choose your Jo Mercer gift.
  • Before adding to cart, select the gift flick® option on the product page.
  • Create your personalised gift story and follow the prompts through checkout.
  • Once your order has been confirmed gift flick® will send you a shareable link.
  • Share the link with your loved one on their special day, while their gift is on its way.

The benefits:

  • Your loved one can unwrap their gift instantly.
  • You decide when and how to deliver your gift flick® .
  • Add a personal touch. Choose to attach a video or image with your gift.
  • No extra charge, gift flick® is a free service available to be redeemed with any Jo Mercer purchase.

FAQ

  • What is gift flick® and how does it work?  
  • If you’re buying a product or a voucher as a gift, gift flick® enables you to instantly gift it via digital link with a personalised video gift story ahead of it arriving in the mail. Look out for the gift flick® option on the product page where you can add your personal touch and create a digital gift reveal.  gift flick® is the perfect solution for those that aren’t able to see their loved ones on special occasions or if your gift is unable to arrive in time to celebrate.

    Five simple steps to using gift flick®:

    1. Choose your Jo Mercer gift.
    2. Before adding to cart, select the gift flick® option on the product page.
    3. Create your personalised gift story and follow the prompts through checkout.
    4. Once your order has been confirmed gift flick® will send you a shareable link.
    5. Share the link with your loved one on their special day, while their gift is on its way.
     
  • Do I have to pay to use gift flick®?  
  • No, gift flick® is a free service we offer to all customers

     
  • What happens if I lose the link to the gift flick® I created?  
  • Your gift flick® will be emailed to you. The email will come from gift flick® , if you don't see it in your inbox, please check your spam or promotions folder.

     
  • I want to buy gifts for different people and send them with gift flick®, can I checkout in one transaction?  
  • Only one gift flick® can be created per order. If you wish to gift to more than one person you will need to place a separate order for each gift recipient.

     
  • I want to buy multiple gifts for the same person, will these show in my gift flick®?  
  • Yes, if you purchase more than one item in the same transaction you can feature up to six products in a gift flick® story. To add more products to your gift flick® follow the prompts on the product page and choose to 'continue shopping' once you reach checkout.

     

  • If I don't like the video or photo I upload in my gift flick® can I change it?  
  • Yes, but be sure to do so before you complete the gift flick® process. You can also choose to skip the image or video step.

     
  • How does the gift flick® get sent to the gift recipient?  
  • This is up to you! gift flick® will provide you with a shareable link that you can send to the recipient whenever you choose, via the digital messaging platform of your choice. Eg. Email, SMS or Messenger.

     
  • I have bought a gift voucher and created a gift flick®, how does the recipient get the actual voucher?  
  • The voucher will be sent automatically to the email address used to place the order. Gift flick® is an additional layer to reveal what you have purchased to the recipient in a personalised digital way. We recommend using your own email address and forward the voucher, along with the gift flick® story to the recipient when you are ready.

     
  • What address do I put in at checkout if I want to use gift flick®?  
  • This is up to you! Most customers will send the gift to the recipient directly, however you may choose to mail it to yourself and personally deliver the gift.

     
  • If I have the gift delivered to the gift recipient's address, will there be an invoice that discloses the price paid for the gift?   
  • No, there will be no invoice delivered to your gift recipient, however there will be a digital invoice sent to the email that you use to checkout.

    Size Chart
    AUS
    EU
    US
    4.5
    35
    4.5
    5
    35.5
    5
    5.5
    36
    5.5
    6
    36.5
    6
    6.5
    37
    6.5
    7
    37.5
    7
    7.5
    38
    7.5
    8
    38.5
    8
    8.5
    39
    8.5
    9
    39.5
    9
    9.5
    40
    9.5
    10
    40.5
    10
    10.5
    41
    10.5
    11
    41.5
    11
    11.5
    42
    11.5
    x