PAYMENTS, PROMOTIONS & GIFT CARDS

PAYMENTS
Faster way to pay Secure online payment
PRE-ORDER
    All pre-order styles are excluded from all promotions.
    The arrival date is when we expect to receive the styles in our Australian warehouse, which may be subject to change. Once a style arrives in our warehouse, we will then dispatch your pre-order as a priority. Please note our standard returns policy applies for all pre-orders, with our 30-day return period commencing the day your order is dispatched from our warehouse.
PROMOTIONS
50% OFF SECOND PAIR
  • Offer ends 23:59 NZST 3/06/2021
  • If both products are eligible for the discount, the discount will apply to the lowest value item.
  • Not available in conjunction with any other promotion and only applicable in the one transaction.
  • When returning one item, the item you do keep will revert to full price, and this will be reflected in your refund.
  • Excludes new & existing lay-bys, shoe care & gift cards.
END OF SEASON SALE
  • Offer available in-store and online on selected styles only from 00:01am NZST 25/5/2021,for a limited time only or while stock lasts
  • Not available in conjunction with any other promotion.
  • Prices as marked. Excludes new and existing laybys, shoe care and gift cards.
GIFT CARDS

Please treat Jo Mercer Gift Cards as cash. They cannot be refunded or replaced if the card is lost or stolen, for change of mind, or should the card be damaged.

Jo Mercer Gift Cards cannot be exchanged for cash.

The funds available on your Gift Card can be verified on request or at the time of purchase at any Jo Mercer register.

Any balance that remains on the Jo Mercer Gift Card can only be used in whole or part against future purchases in Jo Mercer stores, no change will be given.

Where the price of the goods being purchased with the Jo Mercer Gift Card exceeds the card balance, you must pay the amount exceeding the card balance by an alternative payment method.

Jo Mercer Gift Cards expire 3 years after purchase, any remaining balance on the Gift Card will not be available for use after the expiry date.

Once your Jo Mercer Gift Card has reached a nil balance it cannot be re-activated.

Amounts on the Jo Mercer Gift Card range from $50 minimum to $1000 maximum.

Jo Mercer Gift Cards are not for promotional use. They may be purchased as personal or business gifts but may not be purchased for the purpose of marketing, advertising or other promotional activities.

Promotional vouchers and discounts are not applicable to gift card purchases.

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Size Chart
AUS
EU
US
4.5
35
4.5
5
35.5
5
5.5
36
5.5
6
36.5
6
6.5
37
6.5
7
37.5
7
7.5
38
7.5
8
38.5
8
8.5
39
8.5
9
39.5
9
9.5
40
9.5
10
40.5
10
10.5
41
10.5
11
41.5
11
11.5
42
11.5
x