Returning via post

Before submitting your return via our returns portal, please ensure your items meet the following rules:


RULE 1

New Zealand

Within 30 days of your purchase date
  
RULE 2

Item is unworn, in saleable condition
and in its original Jo Mercer packaging





Please note, items that have been worn or do not have their tags and original packaging may be rejected.
If you have a faulty item, please contact us at hello@jomercer.com.au or call on us 1300 855 045.

HAVE A QUESTION?

Have a look at our frequently asked questions.

BROWSE FAQS
Size Chart
AUS
EU
US
4.5
35
4.5
5
35.5
5
5.5
36
5.5
6
36.5
6
6.5
37
6.5
7
37.5
7
7.5
38
7.5
8
38.5
8
8.5
39
8.5
9
39.5
9
9.5
40
9.5
10
40.5
10
10.5
41
10.5
11
41.5
11
11.5
42
11.5
x