Before downloading our returns form, please ensure you follow our 3 simple rules for returns.
In order to successfully return your order, your items must meet the following rules:
Australian/New Zealand
Within 30 days of purchase dateInternational
Within 45 days of purchase date
Item is unworn, in saleable condition and in its original Jo Mercer packaging
Your Jo Mercer Tax Invoice and Confirmation email is accompanied by the exchanged merchandise
Please note, items that have been worn or do not have their tags and original packaging may be rejected. If you have a faulty item, please contact us at hello@jomercer.com.au or call on us 1300 855 045.
Jo Mercer offers premium fashion leather footwear for women founded in 1998. Quality, fit and style are the three pillars for design and development of our product. Jo Mercer ships Worldwide.
© 2021 Jo Mercer NZ.
Registered as Solesbury Pty Ltd
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AUS
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EU
|
US
|
|
4.5
|
35
|
4.5
|
|
5
|
35.5
|
5
|
|
5.5
|
36
|
5.5
|
|
6
|
36.5
|
6
|
|
6.5
|
37
|
6.5
|
|
7
|
37.5
|
7
|
|
7.5
|
38
|
7.5
|
|
8
|
38.5
|
8
|
|
8.5
|
39
|
8.5
|
|
9
|
39.5
|
9
|
|
9.5
|
40
|
9.5
|
|
10
|
40.5
|
10
|
|
10.5
|
41
|
10.5
|
|
11
|
41.5
|
11
|
|
11.5
|
42
|
11.5
|
